As this new record is not in any of the “Selected” categories, it will not be available until you choose to display “All Records”

The “In Selected Categories” item is selected in the “Display & Use” menu.

Phone numbers...

Information field

The period & space after Smith will allow the name flip to work for printing and exporting.
When in the View window, hit F to see if it flips.

Address field.

Click or start typing the name to clear screen.

Surname first...     Smith. John & Mary